A Kent resident has reported a TV Licence scam. They received a message saying their direct debit had been cancelled and they needed to set up a new one by clicking on a link. This is a scam. TV Licensing guidance says: We include the name and/or part of your postcode in our emails. Many scams simply use your email address or say ‘Dear Customer’. We send our emails from donotreply@tvlicensing.co.uk (or donotreply@spp.tvlicensing.co.uk). If you are a TV Licensing payment card customer and you make mobile payments via the TVL Pay app, you may receive emails from noreply@paypoint.com. The sender’s name will show as ‘TVL Pay’. Scammers often hide the true email address they’re using, check the email address. On your device, select the sender’s name (or email address) to show the actual email address. Read more here https://bit.ly/32gmLpA Report and get advice from Citizens Advice consumer helpline 0808 223 1133. SCAM ALERT  A scammer telephoned a Kent resident and told them that there was a problem with their internet speed. The scammer wanted them to log into a particular website so that he could fix it. The scammer refused to give any evidence that he was from Virgin Media but said that if they did not log into the site he would have to cut off their internet for a month. Thankfully, the resident hung up. If you have been a victim of fraud or cold calls regarding your internet please report them and get advice from Citizens Advice consumer helpline 0808 223 1133. Please warn friends and family. Cost of Living Advice & Information How To Avoid Romance Scams from Kent Police Romance scams are on the rise. Sophie Day joins Kent County Council from Kent Police to talk about how to avoid fraudsters using romance scams to target people in Kent during the cost of living crisis in 2023. Romance scams in the UK are becoming more prevalent due to technology. In this newscast we expose the key traits of a scammer and how to avoid falling victim on online dating apps. Food Safety On A Budget In this episode our journalist Elizabeth Matsangu is speaking to Head of Kent Scientific Services Mark Rolfe and Kent Trading Standards Officer John Scott on the rise of food fraud and what consumers should look out for in order to stay safe. Watch More Newscast Episodes If you have information on doorstep criminals, counterfeit, fake or illegal goods, illicit tobacco, loan sharks or those selling restricted items to underage kids, call the charity Crimestoppers 100% anonymously on 0800 555 111  Report to Crimestoppers To report scams and get advice on consumer issues call Citizen’s Advice consumer helpline on 0808 223 1133. Report to Citizens Advice SPEAK UP. STAY SAFE Trading Standards Checked carries out checks on traders so customers can have peace of mind when choosing a tradesperson to do work in their home. Please help to keep your family and community safe. If you need work done in your home or garden, visit the website to find a safe local tradesperson. Visit Trading Standards Checked